Contact Us
If you have any questions, concerns, or need assistance, our support team is here to help. Please use the contact form below, and we will get back to you as soon as possible.
📩 Contact Form
Please fill out the contact form below with your details and message. Our team will review your request and respond within the timeframes outlined below.
Customer Support Hours
Our support team operates on United Kingdom (UK) time zone:
- Monday to Friday: 10:00 AM – 5:00 PM
- Saturday & Sunday: Closed
Response Time
- Email / Form Responses: Within 1–2 hours during working hours
- General Inquiries: Within 5–6 hours on working days
- Weekends: Responses may take 24–48 hours
Alternative Contact Methods
If you prefer, you can also reach us directly:
📧 Email: support@thepeptidecode.co.uk
📞 Phone: +44 7775 432652
💬 WhatsApp: Chat on WhatsApp
What We Can Help With
- Order status and tracking inquiries
- Returns and refunds
- Billing and payment questions
- Product-related questions
- General support
Important Information
To help us assist you faster, please include your order number (if applicable) when contacting us.
Our products are intended for research purposes only. For any product-related inquiries, please contact our support team.
Business Information
ThePeptideCode LTD
Netheravon, Marlow Road
Bourne End, Buckinghamshire
SL8 5SP
United Kingdom